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What are RUN Powered past ADP users saying well-nigh the software?

User Review Highlights

4.5

Ease-of-use

out of 5
4.5

Customer Support

out of 5
4.5

Value for coin

out of 5
4.5

Functionality

out of 5
  • icon "That its super user-friendly and has every business function. Information technology is pricy for what you become and compared to the market though."
  • icon "I similar that ADP has a better integrated product. The mobile app is great."
  • icon "It'due south very comprehensive and easy to use. Initially seems like you can get a skillful deal and that the product is worth the toll."
  • icon "User experience is pretty bad, particularly when compared to the competition."

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User Profile

Jeremy

Verified reviewer

Company size: 201-500 employees

Industry: Consumer Services

Fourth dimension used: Less than 2 years

5

Ease-of-utilize

out of 5
4

Value for money

out of 5
v

Customer support

out of five
v

Functionality

out of 5

Paying employees weekly or biweekly has been simplified.

I've used a few payroll companies during my time just ADP always seems to be the nearly dependable and reliable.

With convenience is going to come price. However, the newer level additions have fabricated programs more customizable and tailored to private business owners.

Overall convenience, reliability, and customer service.

Jeremy, How wonderful to hear that both our summit notch RUN? Service Squad and our powerful payroll engine provide y'all with features tailored to YOU. Nosotros capeesh you entrusting us with your partnership on your human capital management needs. -Your RUN? Service Team

Company size: 11-50 employees

Industry: Hospitality

Time used: More than than 2 years

4

Ease-of-apply

out of 5
four

Value for money

out of 5
5

Customer support

out of 5
v

Functionality

out of 5

I have been using this software and ADP for 5 years. At that place have been more than than a few times where something went seriously wrong on a payroll day and I was not able to run the payroll at my normal time. Inevitably, I am upwards tardily finishing information technology, "Murphy'south law" happens, and I run into a problem on that detail nighttime. It is nice to know I tin get assistance when I need it.

This is easy to use and prepare up payroll software if you employ ADP for payroll. When you sign up with ADP then y'all are given a dedicated customer service team that specializes in teaching you lot how to use the software. After about 60 days they allow y'all to call into their 24-hour customer service team from then on into the future. If y'all are ever stuck late at night trying to finish payroll and see a problem, they answer the telephone and assist y'all solve the event so can finish the task.

ADP is more expensive than a local payroll company. Although I like to support local pocket-sized businesses similar mine, it is nice to know that the payroll volition be done correct the first time. Your employees will appreciate it.

My accountant at the fourth dimension had some feel from clients using it and recommended information technology to me to apply.

Reliability and certainty that my tax payments would be fabricated for the business on time.

William, We welcome all feedback to ensure RUN Powered by ADP? continues to empower small businesses to more efficiently manage their payroll and HCM needs. We are glad to hear you observe a user friendly experience inside RUN forth with quality support from the RUN Service Team. Thank you lot for the feedback on the fee structure. We are always working to raise RUN and delight our users and then nosotros value your insights. - Your RUN Powered by ADP? Team

Company size: 11-l employees

Manufacture: Industrial Automation

Time used: Less than 6 months

5

Ease-of-use

out of v
5

Value for coin

out of 5
5

Client support

out of 5
5

Functionality

out of 5

Nosotros have had an absolutely wonderful experience with ADP Run. The set up was easy and they walked us through every step getting started. Their help functions are awesome and e'er help me with any questions quickly and efficiently. I love how user friendly their portal is and the employee portal is a bang-up help for all of our employees to track their weekly pay.

The portal is so user friendly and the online chat role is keen and like shooting fish in a barrel to get assist

I take had no problems with this program.

I believe ADP Run took over our PrimePay account simply we were already looking at switching to ADP Run so it worked out perfectly.

Samantha, Thank you for your review of RUN Powered by ADP?. We beloved hearing that our RUN Powered by ADP? is easy and intuitive for you lot! Nosotros appreciate your feedback and as always we keep to strive to add value to your organization and to add together time back into your day through our products and services. - Your RUN Powered by ADP? Team

Company size: 11-fifty employees

Industry: Health, Wellness and Fitness

Time used: Less than 2 years

3

Ease-of-use

out of 5
ane

Value for coin

out of 5
ii

Customer support

out of five
3

Functionality

out of 5

And then, when I decided to leave ADP, they didn't file my quarter i even though I changed right at the end of quarter 1. Thus resulting in my filings being late, late fines, headaches, etc. I would not recommend ADP to anyone I intendance about.

ADP has some positives. Their client service is always polite and helpful. Otherwise, difficult for me to say much positive.

ADP must be the only software company in the world that hasn't resolved what is a very simple event. If one of my employees forgot their password and could non log in to see their paystubs, I, the administrator, had to phone call ADP to go it resolved. Their is no option for employees to call customer service themselves to fix information technology. ADP always stated that this was for "security reasons," which I find difficult to believe, as every other company has figured this out. I kept ranting at them and finally they gave me a lawmaking to requite to whatever employee that was locked out to show they had permission to see their paystubs. Next time it happened, I gave the code to the employee, and ADP still chosen me to make certain they had permission. That was the last harbinger! I am a business organization owner and administrator, my time is too valuable to exist calling them all the time when this is absolutely resolvable.

If an employee forgets their password, I just tell them to call customer service! That'due south all, and that's how it should be. I honestly tin can't believe a company equally big as ADP hasn't figured out a fashion to resolve this.

Tune, We apologize for your frustrations with your experience during your fourth dimension with the states. Security is front and center in what we practice to ensure the rubber of your visitor and your employee's data. Your feedback is very important to the states here at ADP so we give thanks y'all for the review. The RUN Powered by ADP? Team

Visitor size: 11-50 employees

Industry: Automotive

Time used: Less than 12 months

5

Ease-of-utilize

out of v
v

Value for coin

out of 5
v

Customer support

out of 5
iii

Functionality

out of 5

My overall experience with ADP RUN was astounding, not only because I loved the user-friendly site that made my life every bit the administrator and then much easier, but the customer service I received was tiptop-notch! I had my own personal representative every footstep of the style. Any time I needed anything and reached out whether it was via e-mail, text, or phone I would get an immediate response. I loved RUN so much that I made multiple referrals to them. Did you know that you can earn gift cards that you can use anywhere when yous refer someone who signs upward with ADP?! And each fourth dimension you lot refer another person/business organisation the amount of the gift card increases!!

What I similar most near the ADP RUN software is how user-friendly it is. You can literally exist a first-time user with no instruction at all and successfully execute any task. The way the site is laid out makes it very piece of cake to find what you lot're looking for. If you're not 100% certain what it is that you demand just you have an thought you can even type a keyword into the search and all of the options associated with that word will pop up and trust me, you'll respond volition be in that location!

The matter that I liked to the lowest degree nearly ADP Software was the GPS tracking characteristic. It does offer a feature that will bear witness you the location of the employee when they clock in and out simply that'southward it. For my business I actually needed more out of this feature similar geo-fencing for each job location and for me to exist able to get an alert if the employee clocked in/out outside of the chore location. ADP RUN does non offer those additional features.

What fabricated me choose ADP RUN over other payroll processing providers was the customer service I would receive for my coin (which isn't expensive at all) equally opposed to paying close to nothing for a payroll service that gave me no benefits whatsoever.

With Heartland Payroll I received only payroll processing and that's it. Certain, information technology was extremely cheap, but I got no other back up from them. After I switched to ADP RUN I found out that there were and then many things that I wasn't doing for my visitor that I should've been. Because of the lack of guidance from Heartland I was truly missing out.

Melinda, Cheers for taking the time to mail service this review of RUN Powered by ADP?. How wonderful to hear that RUN? provides yous with the information and admission you lot crave at your fingertips, empowering you to focus on your business! We appreciate your valuable insights! -Your RUN Powered past ADP? Squad

Company size: 2-ten employees

Time used: Less than 2 years

iv

Ease-of-use

out of five
1

Value for coin

out of 5
2

Customer back up

out of 5
2

Functionality

out of v

It is not different than Paychex. Just big corporate software. Information technology works well, merely if yous have a problem you are working with giant companies. Not sure with Paychex, but ADP customer service was horrific.

Actual payroll processing and data entry of employees and payroll is easy.

I had payroll tax issues that were not resolved past customer service, and in fact were made worse, causing a fine and dorsum taxes.

It seemed easier and less fourth dimension consuming, only in the end, when payroll taxes were entered incorrectly, information technology turned into a nightmare.

Thank you for your review of RUN Powered by ADP?. We love hearing that RUN Powered by ADP? is not only like shooting fish in a barrel and intuitive for yous, but it also streamlines your payroll processing. Our RUN? Service Team would like to ensure your tax concerns are resolved, we look forwards to connecting with you. As always, nosotros strive to add value to your organization and add together time back into your 24-hour interval through our products and services enabling yous to focus on what matters most. - Your RUN Powered by ADP? Squad

Company size: 11-l employees

Manufacture: Mental Health Care

Time used: More than 2 years

5

Ease-of-employ

out of 5
5

Customer support

out of 5
five

Functionality

out of v

I appreciate the customer support both conversation and in person.

This product is easy to utilise and customer service tries hard to make sure we are happy. It is easy to apply, and help is readily available.

It is pricey and there are besides many sales calls. I wouldn't mind the calls but they never do their homework and check what services we pay for prior to calling so they spend time trying to sell us a service nosotros already have with ADP!

Kelley, We are happy to hear that overall you find ease of use and helpful functionality within RUN Powered by ADP?. Your feedback is very important to us here at ADP so we thanks for the review. - Your RUN Powered by ADP? Squad

Company size: 2-10 employees

Manufacture: Wellness, Wellness and Fitness

Fourth dimension used: More than ii years

five

Ease-of-use

out of 5
five

Client support

out of 5
5

Functionality

out of 5

I love that I can access my employee data and pay employees via any secure computer. It was invaluable during the shutdown when nosotros were working remotely. My payroll processing is a cinch. It'south the most convenient payroll program I've always used.

At that place is no downside to working with this software.

Angela, Thank you for your review of RUN Powered by ADP?. We beloved hearing that our RUN Powered by ADP? is easy and intuitive for you lot! We appreciate your feedback and as always we continue to strive to add value to your organization and to add time dorsum into your 24-hour interval through our products and services. - Your RUN Powered past ADP? Team

Company size: 2-10 employees

Manufacture: Insurance

Time used: Less than 6 months

five

Ease-of-use

out of 5
five

Value for money

out of 5
5

Client back up

out of 5
5

Functionality

out of 5

I enjoyed how easy it was to use and the customer service choice when I wanted to make it more than professional person. Exceptional service and option for sites.

I wish I would have accessed and used this portal sooner.

Elijah, Thank you for your review of RUN Powered by ADP?. We love hearing that our RUN Powered by ADP? is not just easy and intuitive for you lot, but that it too provides peace of mind when it comes to taxes and regulatory compliance. We capeesh your feedback and as always we continue to strive to add value to your arrangement and to add together time back into your mean solar day through our products and services. - Your RUN Powered by ADP? Squad

Company size: 11-fifty employees

Industry: Religious Institutions

Fourth dimension used: More than 2 years

5

Ease-of-employ

out of five
4

Value for money

out of five
five

Customer support

out of 5
5

Functionality

out of five

Information technology is actually easy to use to run payroll, basically foolproof. I like that it files our required taxes in a timely manner and nosotros use it for multistate and they brand it piece of cake. As well as adding whatsoever necessary deductions or credits.

Sometimes it tin be hard to know how to gear up an employee for different states correctly.

Kara, Thank you for your review of RUN Powered by ADP?. We love hearing that our RUN Powered by ADP? is non only like shooting fish in a barrel and intuitive for yous, but that it also provides peace of heed when it comes to taxes and regulatory compliance. We capeesh your feedback and as e'er nosotros go along to strive to add value to your organisation and to add time back into your day through our products and services. - Your RUN Powered by ADP? Team

Company size: 11-50 employees

Industry: Non-Profit Arrangement Management

Time used: More than 2 years

5

Ease-of-use

out of 5
four

Value for money

out of v
5

Customer support

out of 5
v

Functionality

out of v

Since I didn't exercise payroll before I started working at my current position, I feel that it is fairly like shooting fish in a barrel to use. If I can learn to utilize it, anyone tin can.

I like the ease of running all of the reports and that most of the ones you need are listed as standard reports. They besides prepared PPP loan reports as standard reports to make your life easier.

I don't like that when you lot have to split salary employees into unlike accounts that it simply keeps the first amount y'all put in. You take to manually add together the other amounts every time.

They came in at an cheap charge per unit and we could selection to simply get the portion to run payroll.

We switched because nosotros decided that we didn't want to be a part of their employee base. And the cost of their 401K program was very expensive.

Roxanne, We thanks for your review of RUN Powered past ADP? and couldn't exist happier to hear that our product delivers for you. Adding value through our services and giving you fourth dimension dorsum into your solar day through our products is truly what we strive for and we are pleased to hear that has been the experience for you. -Your RUN Powered past ADP? Squad

Company size: eleven-50 employees

Industry: Human Resources

Time used: More 2 years

4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
five

Functionality

out of 5

Overall, my feel with RUN Powered by ADP has been slap-up. They provide adept customer service support, specially if y'all utilise the Workers' Compensation services.

I've been using ADP for more than two years now. We switched to ADP from Paychex, and I can say it was a smart decision. RUN Powered past ADP is friendly to utilise. The onboarding process is quick and easy, and the payroll processing characteristic is consummate.

The only thing that I believe ADP could improve is its pricing for extra features. The basic packet is consummate, simply if you desire to add together features (i.e. child back up options for employees) you have to switch to higher bundles.

ADP is friendlier and easier to use on a daily footing. As well, it is less expensive.

ADP is friendlier and easier to use on a daily basis. Also, it is less expensive.

Cleo, We are thrilled to hear of your positive feel beginning at on boarding and on to running payroll with ease! We value your partnership and appreciate your feedback. -Your RUN? Service Team

Visitor size: eleven-l employees

Industry: Accounting

Time used: More than two years

5

Ease-of-use

out of 5
5

Functionality

out of 5

I save and then much more than time using RUN by ADP for payroll and employee management. It takes a lot off of my plate and the fact that I can access it from anywhere is a wonderful bonus. The app works so well on my phone that I've processed payroll while out of town many times with no trouble at all. Payroll should be quick, simple, accessible and ADP RUN delivers on all of those needs.

The ADP Run payroll platform has been making my life as an function manager easier since 2011. I recommend it to anyone request about payroll platforms and I promise my part never changes. There are then many behind the scenes things that RUN does for you, like the pesky calculations to see which function-fourth dimension employees authorize as total-time and have to be counted for the ACA insurance requirements. Done! ADP does that time equivalency for y'all! Land new-hire reporting? ADP does that for you as well. Entering employees and processing payroll is a breeze! The payroll reports are thorough and the W-2 processing and mailing is all done by them also. If y'all haven't used ADP before then do yourself a favor and call them, yous won't regret information technology.

My primary complaint would be on the employee side of the software. Employees can access their paycheck stubs through a platform called Employee Admission. I like that it's available and I can manage information technology on the RUN side but sometimes the website is buggy. The employees say the app on their phones works better than the website. So you will have to reset passwords at times. I promise ADP addresses the glitches with that website.

It was more complicated to employ and restrictive on accessibility, plus it didn't provide any employee management or filings of any kind. It was basic, just a fashion to deposit paychecks into employee accounts.

Jillian, Thanks for your feedback on RUN Powered past ADP?! We are happy to hear that RUN? offers you features and functionality that are easy to employ and efficient, especially when on the go! I accept passed forth your production feedback in regards to Employee Admission, would like to hear more particular on the website problems your employees experienced. We value your long standing human relationship and appreciate you taking the time to provide these insights on your feel! - Your RUN Powered past ADP? Squad

Company size: 11-fifty employees

Industry: Religious Institutions

Time used: Less than two years

4

Ease-of-utilize

out of five
4

Value for coin

out of five
four

Client back up

out of 5
iv

Functionality

out of 5

I am glad to see that more attending has been given to the app. I used to have a lot of frustration with the app and have not seen every bit many issues as in the past. Please continue making improvements to the app!

It does the piece of work of payroll for you! Storing a template for payroll, paying taxes for our business organisation, easy to utilise reporting are only a few of the extremely helpful things Run ADP does. Honey the app that is available!

When I to the Time Management area and it comes up in another screen, I find information technology very annoying that I cannot easily return to the Run program. Once I sign out of Time Direction and attempt to go dorsum to Run, it says I am not authorized to view this page. Would be very nice to return to Run without having to sign back in.

We switched from CDM+ to ADP for payroll purposes. ADP simplifies payroll for me and includes an app. CDM+ not having an app that does everything that the ADP app does is one of the primary reasons why we won't go back.

Lynnette, Cheers for providing this valuable feedback well-nigh your experience with RUN Powered by ADP?! We are pleased to hear you find RUN Powered by ADP? to be piece of cake and efficient, especially the mobile app that allows for on demand access! I will relay your login access feedback to our Product Team for farther review. We give thanks you for your valued partnership and capeesh your insights! - Your RUN Powered by ADP? Team

Company size: 11-50 employees

Industry: Nutrient & Beverages

Time used: More than than 2 years

five

Ease-of-use

out of 5
5

Value for money

out of 5
5

Client support

out of 5
5

Functionality

out of five

Overall, ADP is the perfect fit for our catering company. It provides us with exactly what nosotros need for payroll processing as well every bit the added bonus of user-friendly advice with employees. Not to mention their lighting fast, secure delivery of our payroll checks overnight to our door step.

I really enjoy the multiple options ADP offers for employees. From an administrative side, we have many different positions that incur their ain payscale and ADP allows united states of america the flexibility to customize each employees information. With multiple event pay rates bachelor, we can hands choose which charge per unit is advisable for the shift completed. Setting up employees is beyond easy and we have the ablilty to accept W2 employees and 1099 employees separated all the same all accessed in ane convenient location come up payroll time. Editing existing employees is just as easy and setting them up. From an Employee stand point, I receive detailed information from each pay period and I am able to admission any of my information, including past pay stubs, at my finger tips with their convenient employee portal.

The only matter I tin can say we wish ADP offered was integration with our Catering Software. Equally convenient as ADP is to u.s., we still have to pull pay data from another program and enter it into ADP. If ADP integrated with our software, that would eliminate the extra step and help us fifty-fifty more.

We chose ADP over Square due to the added security and because the overall functionality of ADP worked better with our business concern than Square would have.

Melissa, Give thanks yous for the outstanding feedback on RUN Powered past ADP?! We strive to provide superior tools and back up that puts time back into your day so y'all can focus on what matters about -- your business. We appreciate your recommendation and your valuable insights! - Your RUN Powered by ADP? Team

Company size: 51-200 employees

Industry: Automotive

Time used: More than 2 years

4

Ease-of-utilize

out of 5
four

Value for money

out of 5
four

Client support

out of 5
two

Functionality

out of five

Piece of mind that Payroll is done correctly and timely and that our company is compliant with revenue enhancement & government agencies.

Scalability, portability, reliability, ease of employ, security, reporting & customer support are the most valued features when it comes to RUN powered by ADP. Our payrolls can grow or shrink very apace. This platform allows us to quickly transition our staff size & allows an international squad to onboard, process payroll and cease employees hands & efficiently. We can work anywhere that at that place is an cyberspace connectedness & can focus on our core business concern and rely on ADP to handle taxes and garnishments. The application is well organized & easy to navigate. Security has greatly improved empowering employees & administrators. Central database is secure while ever at my finger tips. Standard reporting & Adhoc reporting features are great! Customer Back up deserves lots of credit - they are helpful, professional person & supported the states with difficult HR & technical questions passing forth problems & ideas effectively. Finally, ADP has listened to suggestions & continuosly improved its software since 2010.

There are two items that I similar the least nigh this software. They are both related. Most of import is the lack of a feature allowing us to import our payroll data into the "Payroll Task". When nosotros grow information technology is very time consuming & cumbersome to primal in all the data. A characteristic to import the payroll data would exist fantastic! I practise not desire to go to some other platform, which allows the information from the proprietary Time Tracking software to be imported. ADP has tried to sell me this only RUN is perfect for usa - only the payroll processing is more than cumbersome when under time crisis & when we have lots of employees working different shifts, at unlike rates, with OT, double time, etc. Second betoken is the adequacy of a payroll ambassador being able to input/review/edit the data in the Payroll Job & salve information technology. Should not be able to add or delete the Job and non be able to RUN the task (impound the bank). Merely my team could help out in different time zones if this 2nd feature would be implemented.

Company size: 1 employee

Industry: Management Consulting

Fourth dimension used: More than 2 years

4

Ease-of-utilize

out of v
five

Value for coin

out of v
5

Customer back up

out of 5
4

Functionality

out of 5

RUN is mostly fine and gets the job done. It can be improved by allowing more than self-service options for adjusting payroll. Also, they do not offer a service to postal service 1099 forms to contractors individually. They postal service the forms to the business owner and expect them to post it individually. This seems to be something they should offering pretty easily.

The service technically has everything you lot need to run payroll pretty easily on a regular footing. You can pay both w2 employees and contractors with a few clicks.

To edit a payroll that has been submitted but not nevertheless candy, you literally need to telephone call ADP customer back up. There is no way to adjust payroll once it has been submitted on a self serve basis. This is very annoying. Also, the reporting isnt every bit intuitive as it should exist. They mostly want you to utilise their canned reporting. They practice not offer the option to mail 1099 forms to your contractors indiivudally.

Promotional pricing for my clients

Great promotional pricing

Yanek, Laurie, Thank you for taking the time to mail this review of RUN Powered by ADP®. How wonderful to hear that RUN® provides you with the information and access you require at your fingertips and top notch customer service, empowering you to focus on your business! We hear your feedback on cocky service functionality and reporting and take passed this along to our Product Team. Nosotros appreciate your valuable insights! -Your RUN Powered by ADP® Team

Visitor size: 11-50 employees

Industry: Management Consulting

Time used: More than than 2 years

4

Ease-of-utilize

out of 5
four

Value for money

out of 5
five

Customer back up

out of 5
5

Functionality

out of 5

Overall, nosotros find ADP RUN to be useful and a pretty good value for the money. Information technology saves us time and works every bit expected 99% of the time with no downtime. ADP has really skilful client service and nosotros've enjoyed the integration with the retirement services. RUN is robust and offers a lot of dissimilar, useful features.

We've been using ADP RUN for a few years now and have enjoyed our experience with the arrangement. Information technology makes payroll a breeze and provides our staff members with an easy-to-apply timecard and information portal, which allows them to run into their pay stubs, W-2s, and retirement balances. Errors within the system are rare, and the ADP customer service team is extremely responsive if whatsoever issues do ascend. W-2 forms are generated automatically for u.s.a. to mail service out and ADP also helpfully files tax and employment reports, which saves a ton of time. An added bonus is the fact that RUN integrates with ADP's retirement services division, so employees can brand changes to their deferral percentages and investment options direct through the Employee Access hub. We've also found the HR411 feature to be useful for basic Hr queries, particularly when certain forms are needed. Information technology's a good resource.

Every then frequently, the Employee Admission hub seems to glitch and prevents some employees from reaching their accounts. I've found that this can sometimes be rectified with a cache articulate or even opening the Access portal in a different browser, but overall this is a relatively minor issue and it can be quickly cleared up in virtually cases. ADP too has a bit of a habit of having random salespeople reach out from time to time to attempt upsells rather than a dedicated business relationship manager (nosotros do have a defended manager, but the upsells are usually pitched past others).

Company size: ii-10 employees

Industry: Veterinary

Fourth dimension used: More than ii years

5

Ease-of-use

out of 5
five

Customer back up

out of 5
v

Functionality

out of 5

I have worked with ADP for over 4 years now and someday someone tries to get me to switch to their visitor, they just practice not measure up to ADP Run.

User friendly. Reports at your fingertips and if you lot cannot observe a study just call the client service line and they will create or walk you through pulling the written report. Their client service team has ever been pinnacle notch and helpful. For forms for new employees they have it. Need Policy and Procedures for your office they have information technology. There is a world of resources through this software that you can easily get to past computer or lets say your out of the office and need to run payroll, no problem they have an app for that likewise.

I honestly do not have a complaint. The only thing I could suggest is on the Payroll Moblie App information technology would exist helpful if I could make employee changes without having to log in to a reckoner but definitely not a deal breaker.

Becky, Nosotros couldn't exist more pleased to hear that our partnership empowers yous to handle your human capital direction needs with ease -- allowing you to plug that valuable fourth dimension back into your business. We appreciate your feedback on the RUN? Mobile App and have passed it along to our product squad for review. Sincerely, Your RUN? Service Team

Company size: two-ten employees

Industry: Law Practise

Time used: More than two years

5

Ease-of-use

out of five
iv

Value for money

out of 5
three

Customer support

out of 5
5

Functionality

out of five

I accept not found a better more affordable option. It does everything I need it to do and requires very footling effort on my terminate. I appreciate that information technology merely requires me to tap a few buttons to rub my payroll. I need something that is quick and easy.

The website and mobile app are very easy to use. Being able to run payroll on the go is very helpful merely you can't add an employee from the mobile app.

I detest that I can't add an employee from the app. Information technology has made it difficult sometimes. I also despise the long wait times for client service. They take a retrieve pick that they say you won't lose your spot using but it more often than not takes hours to get a call back. That's an absurd amount of time.I also detest the nonstop sales calls. I had to threaten to close all my accounts to get the calls to stop. The timekeeping with adp run was a nightmare. If at that place are any errors information technology causes issues with running payroll from the app.

Ease of use and the app functionality.

Juanita, Nosotros are happy to hear that overall you find ease of utilize and helpful functionality inside RUN Powered by ADP®. We appreciate your feedback on the Mobile app and look times and have passed this along for review. Your feedback is very important to us here at ADP so we give thanks you for the review. - Your RUN Powered by ADP® Squad

Visitor size: 51-200 employees

Time used: Less than 2 years

4

Ease-of-use

out of 5
v

Value for coin

out of v
5

Customer support

out of 5
five

Functionality

out of 5

Information technology's extremely user friendly, employees tin can log in to encounter pay stubs and reports nearly their pay, customer service is infrequent, and it's not very costly, because the corporeality of time it would take me to practice this on my own.

I've had to rely on customer support a few times, whether for questions or the occasional error in processing. I've never had an issue that wasn't solved inside five minutes. I can open a chat or requite them a call, and they either fix information technology for me or teach me what I need to know. I'one thousand sent a reminder when it'south fourth dimension to run payroll. I especially like that any of the reports can exist exported to Excel.

Once you submit a payroll, you can't edit information technology. It would be nice if y'all could complete a payroll, and then view some of the resulting reports to identify an errors, and so submit information technology. Just, once you click submit, you accept to go support involved to change anything. Also, though it's very easy to export whatsoever report to Excel, they are formatted to be viewed, not necessarily used for analysis. For instance, a written report might have multiple occurrences of column titles in the aforementioned cavalcade equally numerical data, in addition to having subtotals in the same column as data. Employee proper name and date appear higher up each information ready and not on the aforementioned row equally the data.

I switched to have more useful and easily attainable reports and the ability to export data to Excel.

Thanks for your exceptional review of RUN Powered by ADP?! We are happy to hear that RUN? offers you features and functionality that are easy to use and efficient! The RUN? Service Team is ever hither to provide quality support, right in the moment yous demand it and we are thrilled to hear that has been your experience. Your feedback and insights are of import to united states of america so that we can go along to deliver you with the products and tools that enhance your business. Our squad would be happy to discuss reports in more depth with y'all, nosotros look forwards to hearing from you. - Your RUN Powered by ADP? Team

User Profile

Meg

Verified reviewer

Company size: 11-50 employees

Industry: Health, Wellness and Fitness

Time used: More than than two years

iv

Ease-of-use

out of 5
3

Value for money

out of 5
2

Client back up

out of 5
3

Functionality

out of 5

Gets the job done, but you will need to keep on acme of your revenue enhancement notices and payments to ensure nothing is missed.

Piece of cake to do payroll on and off site. Easy to update employee information and allows employees to log in and retrieve their stubs from mobile app.

In that location is major room for improvement for Run past ADP to be a more comprehensive HR/Payroll software, which is what they annunciate themselves to exist.

Meg, We thank you for your review of RUN Powered past ADP® and couldn't exist happier to hear that our product delivers for you. Calculation value through our services and giving y'all fourth dimension back into your day through our products is truly what we strive for and we are pleased to hear that has been the experience for you. -Your RUN Powered past ADP® Team

Company size: 11-50 employees

Manufacture: Not-Profit System Management

Time used: More than than 2 years

five

Ease-of-employ

out of 5
3

Value for coin

out of 5
five

Client support

out of 5
4

Functionality

out of five

It's fairly piece of cake to start using. I beloved that they take over tax filings. It's easy to add a new employee. Client service is pretty quick to respond by chat or email. Information technology has every feature I need, including customized deductions. Direct deposit is very fast and reliable.

The user interface is sometimes strange: I want information technology to adapt meliorate to different size screens. I want to sort employees when running payroll. Sometimes notifications for new services can't be dismissed.

Later on using RUN Powered by ADP for a related company, we opted to switch this and another company as well. ADP makes it easy to go along everything organized, especially reports and tax filings.

David, Thanks for your review of RUN Powered by ADP?. We love hearing that our RUN Powered past ADP? is not only easy and intuitive for y'all, but that it too provides peace of mind when it comes to taxes and regulatory compliance. We appreciate your feedback and as always we keep to strive to add together value to your system and to add fourth dimension back into your day through our products and services. - Your RUN Powered by ADP? Team

Company size: 1 employee

Industry: Existent Manor

Time used: More than than two years

iv

Ease-of-utilise

out of 5
3

Value for coin

out of five
v

Customer support

out of 5
iv

Functionality

out of 5

Liked it and ADP but the price went upwardly. Interesting that when I requested no increase I got it one time but non again. When I said I was going to leave I wasn't offered anything to continue my account. Months later I got calls and a million emails offering me months for free and no W2 charges. I would accept stayed since I liked the production and the company and would have liked not to go through the pain of a change.

Easygoing apply. Reports very skilful.access. ADP provides lots of 60 minutes info.

It is quite like shooting fish in a barrel to use. The reports are well designed and easy toI asked about no increment I got it in one case just not once more. When I said I was going to leakreques

They gave us a good offer and the modify was seamless

Joan, Thank yous for your feedback on RUN Powered past ADP?! We are happy to hear that RUN? provided you with features and functionality that are easy to use and efficient, assuasive you more than time to focus on your pocket-sized business. We appreciate your feedback and our RUN? Service Team would love the opportunity to hash out your experience with you. Nosotros hope to partner with you again on your payroll and homo capital direction needs. - Your RUN Powered by ADP? Team

Company size: 201-500 employees

Time used: Less than ii years

5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Client support

out of v
5

Functionality

out of 5

I used RUN powered by ADP with a visitor I previously owned with five employees. For probably all business owners doing payroll, withholding, and taxes is the biggest stress. RUN was a unproblematic and easy to utilize for my payroll. You can change employees hours or wages each week by logging into their web portal. It takes no fourth dimension at all to process the payroll. For the salary employees it was uncomplicated to have a reoccurring payroll payment to them every two weeks. It will send the employees all of their information for their direct deposits. The employee tin besides login to see all his or her information. All-time of all at the terminate of the year the taxes and forms paperwork is all taken care of for you. They will automatically send out the W2s to the employees. This relieves a lot of stress at the end of the year when it comes to taxes. I had to call customer service a few times for questions and help. Their customer service is acme notch and very helpful. They have logged into my computer and showed me everything I needed to know. This is a great option for payroll for businesses.

The just con I could mention is the toll for the service. Of course nosotros all want things to be less expensive simply this was a little more expensive than most payroll services. The quality is outstanding so you definitely get what you pay for. RUN has so many extra features that most do non. Bated from the additional cost for RUN I would still recommend information technology from all the others I have used.

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RUN Powered by ADP

RUN Powered by ADP

4.49/5 out of 710 reviews
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Source: https://www.softwareadvice.com/hr/adp-run-profile/reviews/

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